Browse our panel beating FAQs for answers to your vehicle accident repair questions.

If your question isn’t answered here, please phone us direct.


Do I get a courtesy car?

Yes. If you require a courtesy car, please let us know at the time of booking in. Our courtesy cars are comfortable, reliable and provided free of charge. We also have a loan van.


Can I get work done through insurance?

Yes, Cameron Panelbeaters can repair your vehicle for all major insurance companies and partners. See our Insurance Work page for a full list of insurance companies we cover. To view the easy 5-step process we go through when repairing your vehicle under insurance, Click Here. 


Can I get private work done?

Yes, Cameron Panelbeaters can give you a competitive quote for any private work.


Where are you located?

We are located at 11 Puriri Street, New Lynn, Auckland 0600. View the map.


What are your opening hours?

Our opening hours are: 8am-4:30pm Monday to Friday and 8am-12pm Saturday


Do you offer Free Pick-Up & Delivery?

Yes. If you are unable to bring your car to us, we can pick it up and deliver it back to you when the work is completed. In a case where your vehicle is not drivable, we will collect it using a tow-truck. In most insurance cases, the towing is free to you.


Where will my car be stored?

All vehicles in our care are held overnight inside our secure workshop. Your vehicle will not be left on the street or outside overnight. Our workshop is secured and monitored by an effective alarm system.


Is your work guaranteed?

Yes. All work performed at Cameron Panelbeating’s collision repair facility includes a lifetime guarantee. In the unlikely event that you have any issues with our repairs, bring your vehicle back and we’ll put it right.


How long will my repair take?

Everyone asks this. Of course, the time a repair takes depends on the extent of the damage and the complexity of the repair. Most repairs take around five days.

Remember, however, some of the processes we use take time. That time is difficult to reduce without compromising the finished quality. Please be assured, we know how important your vehicle is to you and will endeavour to have it back, with a quality repair, as soon as possible.


Do you clean my car after repairs?

Actually, we clean it before the repair! All vehicles are pre-washed before repairing to reduce contaminants that may be carried through the process and affect the repaint or other aspects of the work.

At the completion of the job, we wash and clean your vehicle so that, when you pick it up, it looks A1 again.


I failed my WoF because of rust. Can you help me?

Yes. Most rust damage can be repaired. However, with older cars, the cost of the repair can sometimes be greater than the value of the car.

The best thing you can do is bring the car in for us to assess. We will give you a quote on the cost to repair and you can decide if you would like us to go ahead.


What should I do if I’m in an accident?

If you have an accident, make sure you get the other party’s details and determine who is at fault.

Contact your insurance company immediately. If possible, drive your vehicle to us. If your vehicle is not drivable, contact us and we can arrange a tow truck.

If you are not insured, contact us for a repair quote.